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Requirements

Debit Order Requirements

Please find below a list of required documentation when opening a new debit order facility.

Select the company type that applies to you

Sole Proprietor

Standard and FICA requirements
  • Verified and very clear copy of Sole Proprietor Identity Document
  • Proof of residential address of Sole Proprietor (eg: municipal account/telephone account ect)
  • Proof of bank account of Sole Proprietor (eg: bank statements or letter from banker)
  • Basic profile of company (brief description of your business, products or services on a company letterhead)
  • 3 months of bank statements
  • Also the Service Agreement that will be sent to you must be signed and the original must be sent back with the supporting documentation in the above list via registered mail to:

    JARVIS SOLUTIONS
    P.O BOX 2649
    PAARL
    7646
  • If you are currently using a debit order provider
    • Transaction volumes
    • Unpaid and dispute ratios
    • Name of current service provider

Close Corporation (CC)

Standard and FICA requirements
  • Verified and very clear copy of each Members Identity Document
  • Proof of residential address of each Member (eg: municipal account/telephone account ect)
  • Proof physical trading address of business (eg: municipal account/ telephone account/ lease agreement ect.)
  • Proof of business bank account (eg: bank statements or letter from banker)
  • 3 months of bank statements
  • Corporation documentation
    • CK 1 – Registration of Close Corporation / Founding Statement
    • CK 2 – Registration of an amended Founding Statement (if applicable)
  • Basic profile of company (brief description of your business, products or services on a company letterhead)
  • Also the Service Agreement that will be sent to you must be signed and the original must be sent back with the supporting documentation in the above list via registered mail to:

    JARVIS SOLUTIONS
    P.O BOX 2649
    PAARL
    7646
  • If you are currently using a debit order provider
    • Transaction volumes
    • Unpaid and dispute ratios
    • Name of current service provider

Company (PTY)

Standard and FICA requirements
  • Verified and very clear copy of each Shareholder/Directors Identity Document
  • Proof of residential address of each Shareholder/Director (eg: municipal account/telephone account ect)
  • Proof physical trading address of business (eg: municipal account/ telephone account/ lease agreement ect.)
  • Proof of business bank account (eg: bank statements or letter from banker)
  • 3 months of bank statements
  • Old CIPRO Documents
    • CM 1 – Certificate of Incorporation
    • CM 9 – Certificate of change of name of Company (if applicable)
    • CM 22 – Notice of Registered Office and Postal Address (if applicable)
    • CM 29 – Contents of Register of Directors, Auditors and Officers (if applicable)
  • New CIPRO Documents
    • CoR 14.1 – Notice of Incorporation
    • CoR 14.3 – Registration Certificate for a Local Company
    • CoR 15.1 – Memorandum of Incorporation
    • CoR 21 – Notice of Change of Registered Address (if applicable)
    • CoR 39 – Notice of Change of Company Directors (if applicable)
  • Basic profile of company (brief description of your business, products or services on a company letterhead)
  • Also the Service Agreement that will be sent to you must be signed and the original must be sent back with the supporting documentation in the above list via registered mail to:

    JARVIS SOLUTIONS
    P.O BOX 2649
    PAARL
    7646
  • If you are currently using a debit order provider
    • Transaction volumes
    • Unpaid and dispute ratios
    • Name of current service provider

Trust

Standard and FICA requirements
  • Verified and very clear copy of each Trustees Identity Document
  • Proof of residential address of each Trustee (eg: municipal account/telephone account ect)
  • Proof physical trading address of business (eg: municipal account/ telephone account/ lease agreement ect.)
  • Proof of Trust bank account (eg: bank statements or letter from banker)
  • 3 months of bank statements
  • Trust documentation
    • Deed of Trust
    • Any Deeds of amendment of Trust Deed
    • Letters of Authority
    • Names and addresses of all trustees, auditors and officers
    • If married in community of property – Marriage certificate and verified and very clear copy of spouse’s Identity Document
    • If married out of community of property – Copy of Ante nuptial contract
  • Basic Trust profile (brief description of your business, products or services on a company letterhead)
  • Also the Service Agreement that will be sent to you must be signed and the original must be sent back with the supporting documentation in the above list via registered mail to:

    JARVIS SOLUTIONS
    P.O BOX 2649
    PAARL
    7646
  • If you are currently using a debit order provider
    • Transaction volumes
    • Unpaid and dispute ratios
    • Name of current service provider

Additional Call Centre requirements

Due to the fraud in the call centre industry, all call centers must ensure that they are able to comply with the following requirements:
  • Company documents
  • Proof of company trading address
  • Copies of Identity documents for all Directors/Members
  • Proof of address for all Directors/Members
  • Products being sold (Please indicate if you are the owner of the products)
  • If you are note the owner of the products, contracts to support authority to sell on behalf of needs to be supplied as well as underwriters full contact details
  • An indication of what type of mandates are being used (signed or voice mandates)
  • A sample of mandates will be required
  • A copy of the documentation that is sent to clients
  • Cancelation Policy
  • Indication of how leads are generated? If bought all the relevant information of your buying source
  • 3 Month unpaid ratio from current debit order service provider
  • 3 Month dispute ratio from current debit order service provider
  • 3 months of bank statements